Legal
Terms of Service
Last updated: 15 October 2026
These terms cover use of NextGen Pay websites and software (“Service”). NextGen Pay is a trading name of NextGen Testers Limited. By creating an account, starting a trial, or using the Service, you agree to them.
The Service
We provide multi-tenant QR ordering, Kitchen Display, and restaurant management software, including Pay by Bank and Pay by Card.
Accounts & venues
You must provide accurate account information and keep credentials and staff PINs confidential. You are responsible for activity under your venue accounts and for menu/pricing accuracy shown to guests.
Fees & trial
Published software plans are on Pricing, and your business’s negotiated NextGen Pay fee schedule for Pay by Bank and Pay by Card is shown in Settings and must be accepted before you turn either payment option on. For Pay by Card, NextGen Pay’s fee is billed on top of what Stripe charges your connected account. After the sixty-day trial, all plans require a 12-month commitment, billed monthly in arrears. When Stripe Billing is enabled, trials and renewals may be managed automatically according to the checkout you complete. Access continues through the paid period already settled unless we agree otherwise in writing.
Pay by Bank (BlinkPay Client Service Agreement)
Pay by Bank is processed by Blink Pay NZ Limited (“BlinkPay”). By accepting the BlinkPay customer terms in Settings or enabling Pay by Bank, your business agrees to be bound by the BlinkPay Client Service Agreement (current version v3.0, as updated by BlinkPay from time to time). To the extent of any inconsistency between these terms and the BlinkPay Client Service Agreement in relation to Pay by Bank services, the BlinkPay Client Service Agreement prevails.
Acceptable use
Do not abuse the Service, attempt to access other tenants’ data, interfere with security, or use the Service for unlawful activity. We may suspend accounts that create risk for diners, venues, or the platform.
Data & privacy
Our Privacy Policy explains how personal information is handled. Order and menu data belongs to the venue; we process it to provide the Service.
Availability
We aim for reliable service but do not guarantee uninterrupted uptime. Network or third-party outages (including payment partners) can affect ordering. Design your floor process for graceful fallback.
Liability
To the maximum extent permitted by NZ and Australian consumer law, the Service is provided “as is”. We are not liable for lost profits, lost orders attributable to venue network failure, or indirect damages. Nothing in these terms limits non-excludable consumer guarantees.
Changes
We may update these terms; material changes will be posted on this page with a new date. Continued use after the effective date constitutes acceptance.